1. 15-Day Money-Back Guarantee
We stand behind the quality of our service. Reseller IPTV Ireland offers a 15-day money-back guarantee from the date of your initial subscription purchase.
If you are not satisfied with the service within the first 15 days of your subscription, you may request a full refund.
2. Conditions for Refund
To be eligible for a refund under our guarantee, the following conditions must be met:
- The refund request must be made within 15 calendar days of your original purchase date.
- You must have attempted to resolve your issue with our customer support team by contacting us via email or WhatsApp. We will work with you to troubleshoot any technical problems.
- The refund will only cover the cost of the subscription plan. It does not cover any additional costs such as fees for specific apps or devices.
3. How to Request a Refund
To request a refund, please contact our support team within the 15-day guarantee period using one of the following methods. Please include your order details or the email address used for the purchase.
- Email: reselleriptvireland@gmail.com
- WhatsApp: +44 7412 830779
Once your request is received and validated, we will process your refund within 5-7 business days. The refund will be credited back to your original method of payment.
4. Non-Refundable Circumstances
Please note that the money-back guarantee does not apply in the following situations:
- Refund requests made after the first 15 days of the subscription term.
- Renewal payments for subsequent subscription periods.
- If the service is terminated due to a violation of our Terms of Service (e.g., account sharing for commercial purposes, attempting to copy or redistribute streams).
5. Contact Us
If you have any questions about this Refund Policy, please contact us:
WhatsApp: +44 7412 830779